Privacy Policy

1. Introduction

This Privacy Policy explains how FZ Earthmovers (“we,” “us,” or “our”) collects, uses, stores, and protects your personal data. We are committed to maintaining your privacy and ensuring that your personal data is handled securely and transparently.

1.1 Who We Are

FZ Earthmovers is a provider of earthmoving and construction equipment rental services, operating in India. Our registered office is located at Sarkhej, Ahmedabad.

This Privacy Policy applies to all individuals interacting with FZ Earthmovers, including customers, suppliers, and visitors to our website.

1.2 Purpose of This Privacy Policy

This Privacy Policy explains:

  • The personal data we collect.
  • How we use, store, and secure your data.
  • With whom we share your data.
  • Your rights regarding your personal data under applicable laws.

2. Lawful Basis for Processing

We will process your personal data only when permitted by law. The lawful bases we rely on include:

  • Consent: When you provide explicit consent for specific purposes (e.g., receiving marketing communications).
  • Contractual Necessity: To fulfill a contract we have with you.
  • Legitimate Interests: When processing is necessary for our business interests and does not override your rights.
  • Legal Obligation: To comply with applicable laws and regulations.

3. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, title, date of birth, and gender.
  • Contact Data: Address, email address, phone numbers.
  • Financial Data: Payment information, bank account details.
  • Transaction Data: Records of services provided and payments made.
  • Technical Data: IP address, browser type, and website usage data (collected via cookies).
  • Marketing Preferences: Your preferences for receiving communications.

4. How We Collect Your Data

We collect personal data through:

  • Direct Interactions: When you provide data through forms, emails, or phone calls.
  • Automated Technologies: Cookies and similar tracking technologies on our website.
  • Third Parties: Data from payment processors, delivery partners, and public sources like business directories.

5. How We Use Your Data

We use your data for the following purposes:

  • To provide our services and manage contracts.
  • To process payments and transactions.
  • To respond to inquiries and provide customer support.
  • To improve our services and website functionality.
  • For marketing, where you have opted in.
  • To comply with legal obligations or protect our rights.

6. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected or to comply with legal and regulatory requirements. When the retention period ends, we securely delete or anonymize your data.

7. Data Security

We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

8. Sharing Your Data

We may share your data with:

  • Service Providers: Payment processors, IT support, and logistics partners.
  • Regulatory Bodies: To comply with legal obligations.
  • Other Third Parties: With your consent or as required to protect our legal interests.

We ensure that any third parties with whom we share data maintain appropriate security standards.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we will ensure it is protected through appropriate safeguards, such as:

  • Transfer to countries deemed adequate by the European Commission.
  • Use of standard contractual clauses approved by regulators.

10. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, subject to legal retention requirements.
  • Objection: Object to the processing of your data for specific purposes.
  • Data Portability: Request a copy of your data in a portable format.
  • Withdraw Consent: Withdraw consent for processing where consent is the basis.

To exercise these rights, please contact us using the details provided below.

11. Cookies

We use cookies to enhance your browsing experience.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and significant updates will be communicated to you directly where appropriate.

13. Contact Us

For questions or concerns about this Privacy Policy or to exercise your data rights, please contact us:

  • Email: info@fzearthmovers.com
  • Postal Address: 6, Inka Chambers, Nr. Sawan Hotel, Sanand Cross Road , Sarkhej, Ahmedabad-382210
  • Phone Number: +91 9825665108

14. Complaints

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.